Kevan Shelden

At Nielsen Media Research (NMR), the Core Business Architecture group recently completed a project to evaluate where systems support business processes poorly or not at all. Our first challenge was to determine the format to use in capturing the information. Typically, this would be text documents or spreadsheets, much like requirements are often documented, along with data and process models. Having used such approaches many times before, we knew the frustration of managing multiple artifacts and trying to do an analysis from them. Instead, we decided to boldly go where we'd never gone before and incorporate all the information we discovered and derived into a single model that would serve as our source of project knowledge and provide ongoing benefits after the project ended. We chose a model, rather than another kind of artifact, because of the graphical compone... (more)